South African Lawmakers Grill Mobile Operators Over High Data Costs

South African lawmakers have called major mobile operators to account over the country’s exorbitant data prices, which remain significantly higher than in other African nations.

On Friday, Parliament’s Portfolio Committee on Communications held discussions with telecom providers to address public outcry over the high cost of data. Lawmakers demanded transparency on pricing structures, with some accusing operators of exploiting consumers through expired data bundles and unjustified costs.

Public Frustration Grows

Johannesburg residents echoed these concerns, stating that internet access has become unaffordable yet essential. “I spend around R700 every month just on data—it’s too much, but we can’t survive without it,” one resident said. Many South Africans, especially in townships and rural areas, struggle to afford consistent connectivity, impacting communication, education, and business.

MPs Demand Action

Honorable Tambo questioned the rationale behind data pricing, asking, “What is the science behind it? Is it purely economic, or are people being taken advantage of?” Other MPs criticized mobile operators for delays in fulfilling universal service obligations, which promise affordable access for all.

“How long must people in townships and rural areas wait for data prices to come down?” one lawmaker demanded. The committee emphasized the need for stronger accountability and collaboration between Parliament and telecom companies to lower costs.

As pressure mounts, the government is expected to push for regulatory measures to ensure fair pricing. For now, South Africans continue to bear one of the continent’s highest data burdens, with no immediate relief in sight.

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