Residents of Kabokweni in Mpumalanga have expressed deep concern that the electricity tariff increase scheduled for Wednesday will push them further into financial hardship. Earlier this year, the National Energy Regulator of South Africa (Nersa) approved an 8.76% hike for customers who buy electricity directly from Eskom, with the new tariffs taking effect on 1 April 2026.
Many locals, who rely on social grants and face high unemployment, say the rising cost of electricity — alongside other utilities — is becoming unbearable and accuse Eskom of showing little regard for their difficult circumstances.
In interviews, residents described the strain on household budgets. One community member explained that the cost of electricity is a major problem for those surviving on social grants. “We are really struggling to afford it and it hurts me,” the resident said, adding that they have never been able to buy electricity at local Spar shops because of the extra amounts charged there, which they described as excessive and harmful.
Another resident pleaded on behalf of the community: “As residents, if electricity issues are too much, we are pleading a lot.” They called for some form of relief, saying the increases feel overwhelming.
A shop owner in the area also raised concerns about electricity charging practices in the locality, describing certain methods as problematic. Community voices urged that any illegal electricity vending or overcharging must stop immediately. Residents present during community engagements called on authorities to investigate reported irregularities so that appropriate action can be taken.
The complaints come as Eskom prepares to implement the Nersa-approved adjustment for the 2026/27 financial year. The utility has stated that the increase is necessary to support the sustainability of electricity generation, transmission, and distribution. However, for many in Kabokweni who are already battling to make ends meet, the hike represents yet another burden on already stretched finances.
Locals have appealed for Eskom and relevant authorities to consider their vulnerable situation, particularly those dependent on grants and facing unemployment. Some suggested that overcharging at certain outlets and any illegal practices around electricity sales need urgent intervention and investigation.
The tariff adjustment for direct Eskom customers begins on 1 April 2026, while municipal customers will see their increases, averaging around 9.01%, implemented from 1 July 2026.