A comprehensive nationwide verification exercise conducted by the Education Labour Relations Council (ELRC) has uncovered significant administrative challenges within South Africa’s public education sector, including more than 610,000 pupils attending school without complete documentation and nearly 23,000 employee records flagged for potential irregularities.
According to ELRC spokesperson Bernice Loxton, the audit covered eight of South Africa’s nine provinces. The Western Cape Education Department elected not to participate in the full verification process, citing concerns regarding compliance with the Protection of Personal Information Act (POPIA) and seeking legal guidance. Loxton clarified that while the department was represented in initial stakeholder consultations, provincial participation in the project could not be compelled.
Employee Records Under Review
The investigation flagged approximately 23,000 personnel records for potential misconduct or payroll discrepancies. The Eastern Cape reported the highest percentage of flagged records, followed by Gauteng at 9.2% and the Free State at 9.1%.
Loxton emphasized that a flagged record does not constitute proof of wrongdoing. “It simply means that the information requires further verification or correction,” she stated. Potential explanations include temporary employment arrangements, data capturing errors, or staff members not yet reflected on payroll systems. The report also identified 324 staff members appearing to be employed by two education departments simultaneously.
Provincial education departments have received the flagged datasets and are encouraged to conduct quarterly reporting on investigation progress. Loxton confirmed that several provinces have already commenced their verification processes.
Undocumented Learners: A Systemic Challenge
Of the more than 610,000 undocumented pupils identified, more than half are South African citizens. Loxton attributed the situation primarily to delays in birth registration and identity document processing by relevant authorities.
“Schools are generally required to admit learners even when documentation is outstanding,” Loxton explained. Consequently, 59.4% of undocumented children are already integrated into the education system but lack complete documentation, creating a need for regularization rather than exclusion.
Coordinated Response Recommended
The ELRC report has been shared with National Treasury, the Department of Public Service and Administration, and director-generals of relevant entities. It recommends a coordinated interdepartmental approach involving the Department of Basic Education, the Department of Home Affairs, and the Department of Social Development to address documentation backlogs.
Loxton noted a positive development: the Department of Home Affairs announced on May 28 that a digital verification platform linked to population registration would launch on June 15, which could help streamline identity confirmation processes.
Toward Stronger Systems
When asked about persistent verification challenges, Loxton acknowledged that while flagged cases cannot yet be attributed solely to weaker administrative systems, the verification project represents “a step in the right direction.” She endorsed the potential adoption of centralized digital or biometric payroll systems to improve accuracy in budgeting, post-provisioning, and resource allocation.
“The director-generals of the relevant entities expressed appreciation to the ELRC for exceeding the standards and expectations set by the public service in terms of this verification process,” Loxton added.
The report underscores the importance of ongoing reconciliation efforts to ensure that funding allocations accurately reflect the number of legitimate educators and learners within the system, while safeguarding children’s constitutional right to basic education.

