Western Cape retailers and restaurateurs have a new local partner: Towa, a South African supplier of point of sale software and hardware, has launched a Cape Town branch to serve trading businesses across the province. Located at Black River Park in Observatory, the office brings Towa’s specialists within reach of the shop owners and hospitality operators who want a modern, cloud based way to manage their tills, stock and reporting. The move comes as a growing number of Western Cape businesses look to leave older standalone registers behind in favour of software they can access from anywhere.
Towa has spent the last twenty five years building and supporting point of sale systems for shops, restaurants, cafes and other trading operations, working first out of its head office in Durban and, more recently, from a widening footprint that now stretches into the Western Cape and further afield. With the Cape Town branch in place, local businesses have somewhere to book a free demo, meet the people who make the software, and put the practical questions that surface whenever a business rethinks how it takes payments and follows its sales.
Why a Cape Town base matters now
The Western Cape’s retail and hospitality scene runs the full range, from lone boutiques and coffee shops through to busy restaurants and multi store groups. A lot of them are still tied to tills that were never meant to communicate with one another, let alone with a central back office. Towa’s point of sale system runs in the cloud, so an owner can review sales, stock levels and staff activity from a laptop or phone rather than being stuck behind the counter. With a branch in Observatory, installation, training and support can now be delivered face to face and on local time instead of from afar.
The new office joins Towa’s KZN head office, which recently relocated to bigger premises at 9 Fairways Avenue in Mount Edgecombe, Durban. Between the two South African branches and an international office looking after Eswatini, Towa maintains a support network that reaches across several regions, all backed by the same software and the same team.
What Towa offers retail and hospitality businesses
At heart, Towa develops point of sale software for two types of trade. On the retail side, that translates to fast, dependable transactions at the counter, tidy stock control and a clear picture of what is moving and what is not. On the hospitality side, it means managing tables, orders and service so the front of house keeps flowing and the kitchen stays in the loop. Both are built on the same pos point of sale system, which means a group running both a shop and an eatery never has to master two unrelated tools.
Away from the till, Towa’s cloud back office software pulls the reporting together in one place. From a single view, owners can study sales analytics, watch inventory and handle employee scheduling. Since the data sits in the cloud, a manager can go over yesterday’s takings from home or line up two sites without setting foot on the shop floor. That is the everyday payoff of a pos system designed for the cloud from day one, and it explains why more and more Western Cape businesses are booking a demo with Towa.
Hardware built for daily trade
A working till takes more than software. Towa also supplies point of sale hardware through a partnership with Senor Tech that reaches back to 2009. Senor’s all in one touch POS units are engineered to withstand the knocks of daily trade, and peripherals such as printers, scanners, scales, video screens and menu boards attach with ease. The all in one build keeps maintenance and after sales support straightforward too, which counts for a lot when a busy shop or restaurant cannot afford to lose a till for any length of time. Combining that hardware with Towa’s software leaves a business with one complete setup from a single supplier instead of a patchwork of parts.
Rental options to lower the barrier
Kitting out a new point of sale setup can stretch a small business, particularly one still finding its feet. Towa makes all of its packages available on a fixed cost rental basis from R999 per month, letting a shop or restaurant take on a full software and hardware setup without a heavy upfront spend. For owners running short on start up cash, renting keeps the cost predictable and spread over time, with the equipment supported for the life of the rental.
Support that stays close
Support is a big part of why businesses stick with a point of sale provider for years. Towa operates a support portal and keeps specialists available for its retail and hospitality clients, and the Cape Town branch now adds a local contact for demos, installation and everyday questions. Across the offices, hours run Monday to Thursday from 8am to 5pm and Friday until 4pm, with the same phone line connecting to the team no matter where a client trades. For a Western Cape owner mulling a switch, the offer is simple: a modern system, hardware that lasts, and people ready to help without a long wait.
A quarter century of point of sale
The Cape Town opening comes in the same year that Towa marks twenty five years of creating point of sale software and hardware for South African businesses. Staying in one field for that long is rare, and it comes through in software shaped around the way shops and restaurants genuinely operate rather than around a generic template. Extending into the Western Cape signals that appetite for cloud based tills, centralised reporting and reliable hardware keeps climbing, and that local businesses are looking for a supplier who knows the South African trading landscape.
As the retail and hospitality calendar rolls through the back half of 2026, Towa’s word to Western Cape operators is plain: a smarter way to run the counter is now much closer to home. Owners in and around Cape Town are welcome to visit the Observatory branch at Black River Park to watch the software at work, talk through what they need, and gauge whether a cloud based setup fits how they trade.
Business owners can find full details and book a demo on the Towa website at https://www.towa.co.za/.
About Towa
Towa, also known as Towa Data Systems, is a South African provider of cloud based point of sale software and hardware for retail and hospitality businesses. Drawing on twenty five years in the field, Towa looks after clients from its KZN head office at 9 Fairways Avenue, Mount Edgecombe in Durban, a Cape Town branch at Black River Park in Observatory, and an international office in Eswatini. Its software spans retail, hospitality and cloud back office reporting, while its hardware comes through a long standing partnership with Senor Tech. Packages are offered on a fixed cost rental basis from R999 per month.
Media Contact
Towa
Email: [email protected]
Phone: +27 87 474 8692
Website: https://www.towa.co.za/
